| Addictomatic |
http://addictomatic.com |
| AIM |
http://newmediastrategies.net |
| Alterian |
http://socialmedia.alterian.com/ |
| Analytic.ly |
http://analytics.peoplebrowsr.com |
| Asomo |
http://www.asomo.net |
| Attentio |
http://attentio.com/ |
| Awareness Networks |
http://www.awarenessnetworks.com/software/measure |
| Backtype |
http://www.backtype.com |
| Bantam Live |
http://www.bantamlive.com/ |
| Beevolve |
http://www.beevolve.com/ |
| Biz360 |
http://www.biz360.com |
| Blog Grader |
http://blog.grader.com |
| Blogpulse |
http://www.blogpulse.com |
| blueReport |
http://www.bluereport.net |
| Boardreader |
http://boardreader.com |
| Boardtracker |
http://www.boardtracker.com |
| BrandChats |
http://www.brandchats.com |
| BrandMetric |
http://www.brandmetric.com |
| Brands Eye |
http://www.brandseye.com |
| Brandtology |
http://www.brandtology.com |
| Brandwatch |
http://www.brandwatch.com/solutions |
| Buzz Manager |
http://www.sportsmediachallenge.com/buzzmanager/index.html |
| Buzz Numbers HQ |
http://www.buzznumbershq.com/ |
| Buzzcapture |
http://www.buzzcapture.com |
| BuzzGain |
http://www.BuzzGain.com/index.html |
| Buzzient Enterprise |
http://www.buzzient.com |
| BuzzLogic Insight |
http://www.buzzlogic.com |
| BuzzPerception |
http://www.customscoop.com/products/buzzperception.php |
| BuzzStream |
http://www.buzzstream.com |
| Chartbear |
http://www.chartbeat.com |
| Cision Social Media |
http://us.cision.com/products_services/cision_social_media/overview.asp |
| ClipIQ |
http://www.customscoop.com |
| Clipit |
http://www.clipit.nl |
| Cognito Monitor |
http://www.expertsystem.net |
| Collecta |
http://Collecta.com/ |
| Collective Intellect |
http://www.collectiveintellect.com/products/self_service |
| Context Voice |
http://contextvoice.com/applications/ |
| Conversation |
http://www.ecairn.com |
| Conversation Miner |
http://www.converseon.com/us/services/services1.html |
| CoTweet |
http://www.cotweet.com |
| Crimson Hexagon |
http://www.crimsonhexagon.com/product/ |
| Custom Scoop |
http://www.customscoop.com/ |
| Cyber Alert |
http://www.cyberalert.com/ |
| Cyveillance |
http://www.cyveillance.com |
| Dialogix |
http://www.dialogix.com.au/ |
| Digimind Meta-Search |
http://www.digimind.com/products |
| Direct Message Lab |
http://www.directmessagelab.com/ |
| dnaMonitor |
http://www.dna13.com/ |
| Dow Jones Insight |
http://www.dowjones.com/product-djinsight.asp |
| Eavesdropper |
http://kaleidico.com/eavesdropper |
| Evolve 24 |
http://evolve24.com/products-services/the-mirror/ |
| eWatch |
http://ewatch.prnewswire.com |
| Facebook Grader |
http://facebook.grader.com |
| Feedburner |
http://feedburner.google.com |
| Filtrbox |
http://www.filtrbox.com |
| Followthing |
http://followthing.com/ |
| Gnip |
http://gnip.com/ |
| Google Blogsearch |
http://blogsearch.google.com |
| Graph Edge |
http://www.graphedge.com/ |
| HowSociable |
http://howsociable.com/ |
| Hubspot |
http://www.hubspot.com/marketing-tools/ |
| Icerocket |
http://www.icerocket.com |
| iCrossing |
http://www.icrossing.com/marketing-platform/ |
| iMooty |
http://www.imooty.eu |
| Impactwatch |
http://impactwatch.com |
| Insttant |
http://insttant.com |
| Integrasco |
http://www.integrasco.com/ |
| JamIQ |
http://www.jamiq.com |
| JitterJam |
http://www.jitterjam.com/ |
| Jive |
http://www.jivesoftware.com/solutions/market-engagement |
| Jodange |
http://www.jodange.com/ |
| Just Signal |
http://justsignal.com/ |
| Kaava |
http://www.kaavacorp.com/kaava.html |
| Klout |
http://klout.com |
| Landau Media Monitoring |
http://www.landaumedia.de/en/products/ |
| Lexicon |
http://www.facebook.com/lexicon |
| Linkfluence |
http://linkfluence.net |
| Livedash |
http://www.livedash.com |
| Looxii |
http://www.looxii.com/ |
| Loudpixel |
http://loudpixel.com/ |
| Maestro |
http://www.cymfony.com/Solutions/Cymfony-Maestro |
| Mamba |
http://www.mambaiq.com/eng/ |
| Managing News |
http://managingnews.com/ |
| Market Sentinel |
http://www.marketsentinel.com/ |
| Market Voice |
http://www.attensity.com |
| Marketo |
http://www.marketo.com |
| Media Genius |
http://www.mediageniusapp.com |
| MediaMiser Enterprise |
http://www.mediamiser.com/products/enterprise.html |
| Mediasphere360 |
http://www.mediabadger.com |
| Meltwater |
http://www.meltwater.com/products/meltwater-buzz/ |
| Mentionmap |
http://apps.asterisq.com/mentionmap/# |
| Metatale |
http://www.metatale.eu/english |
| Meteor |
http://www.meteorsolutions.com |
| Metrica |
http://www.metrica.net/Whatwedo/Content2l.htm |
| Monitor |
http://www.statsit.com/monitor.php |
| Monitter |
http://www.monitter.com |
| Motive Quest |
http://www.motivequest.com/main.taf?p=1,2 |
| My BuzzMetrics |
http://en-us.nielsen.com/tab/product_families/nielsen_buzzmetrics |
| My Reputation Manager |
http://reputationhq.com |
| netmind Sphere |
http://www.mindlab.de |
| Newsdesk |
http://w.moreover.com/public/products/newsdesk.html |
| Noteca |
http://www.noteca.com |
| Omniture |
http://www.omniture.com |
| Onalytica |
http://onalytica.com/ |
| OneRiot |
http://www.oneriot.com |
| Open Mic |
http://www.overtone.com/product/open-mic |
| Optify |
http://www.optify.net |
| Positive Press |
http://www.iterasi.net |
| Post Rank |
http://www.postrank.com/ |
| PR Newswire |
http://info.prnewswire.com/ewatch/logincontent/product_info.shtml |
| Radian6 |
http://www.radian6.com |
| Raven |
http://raven-seo-tools.com/ |
| RBH Radar |
http://www.rbh.co.uk |
| Reputation Control |
http://www.reputation-control.de |
| Reputation Defender |
http://www.reputationdefender.com |
| RepuTrace, RepuTrack |
http://www.repumetrix.com |
| Resonate |
http://www.listenlogic.com/solutions/resonate.php |
| Revinate |
http://www.revinate.com |
| RightNow CX |
http://www.rightnow.com/cx-suite-social-experience.php |
| Samepoint |
http://www.samepoint.com |
| SAS |
http://www.sas.com/software/customer-intelligence/social-media-analytics/ |
| Scanbuzz |
http://www.medimix.net/content/scanbuzz-services |
| ScoutLabs |
http://www.scoutlabs.com |
| Search |
http://www.facebook.com/srch.php |
| Sentiment Metrics |
http://www.sentimentmetrics.com |
| Silverbakk Briefing Room |
http://www.silverbakk.com |
| SM2 |
http://www.alterian-social-media.com |
| Smmart |
http://www.smmart.es |
| Snapstream |
http://www.snapstream.com/enterprise/ |
| Social Media Dashboard |
http://www.ovrdrv.com |
| Social Mention |
http://socialmention.com |
| Social Radar |
http://www.infegy.com/socialradar.php |
| Social Too |
http://socialtoo.com |
| SocialMetrix |
http://www.SocialMetrix.com |
| Socialscape |
http://www.socialscape.biz |
| SocialSeek |
http://www.sensidea.com/socialseek/ |
| SocialSense |
http://www.networkedinsights.com/products/ |
| Socialtalk |
http://www.socialtalk.com |
| Spark |
http://www.spiral16.com/spark/ |
| SpredFast |
http://spredfast.com |
| StartPR |
http://startpr.com |
| StatsMix |
http://statsmix.com/ |
| Steprep |
http://steprep.myfrontsteps.com |
| StreamWall |
http://www.socialmediamonitoring.com.au |
| SWIX |
http://swixhq.com/SWIX.html |
| Symscio |
http://www.symscio.com/PR_Measurement/Dashboards/ |
| Synthesio |
http://www.synthesio.com/corporate/gb_index.php |
| Sysomos MAP & Heartbeat |
http://www.sysomos.com/products/overview/sysomos-map |
| Systemone Radar |
http://www.systemone.net/en/products/radar/ |
| Tealium SM |
http://www.tealium.com/products/social-media/index.html |
| Technorati |
http://technorati.com |
| The Search Monitor |
http://www.thesearchmonitor.com/ |
| ThePulse |
http://www.echometrix.com |
| ThoughtBuzz |
http://www.thoughtbuzz.net |
| Tinker |
http://www.tinker.com |
| TipTop |
http://feeltiptop.com |
| Topsy |
http://topsy.com/ |
| TraceBuzz |
http://www.tracebuzz.com |
| Trackur |
http://www.trackur.com/ |
| Trendistic (formerly Twist) |
http://trendistic.com |
| Trendrr |
http://www.trendrr.com |
| Tribe Monitor |
https://www.tribemonitor.com/ |
| TruCast, TruReputation |
http://www.visibletechnologies.com |
| TruReach, Video Engagement |
http://www.visiblemeasures.com |
| Twazzup |
http://www.twazzup.com |
| Tweet Satisfaction |
http://www.tweetsatisfaction.com/ts/content/demo.html |
| TweetBeep |
http://www.tweetbeep.com |
| TweetFeel |
http://www.tweetfeel.com/ |
| Tweetlytics |
http://www.tweetlytics.com/ |
| Twendz |
http://twendz.waggeneredstrom.com/ |
| Twitalyzer |
http://www.twitalyzer.com |
| twitt(url)y |
http://twitturly.com/ |
| Twitter Analyzer |
http://twitteranalyzer.com |
| Twitter Grader |
http://twitter.grader.com/ |
| Twitter Search |
http://search.twitter.com |
| uberVU |
http://www.ubervu.com/ |
| Umbria |
http://www.jdpowerwebintelligence.com |
| Viralheat |
http://www.viralheat.com |
| Visible |
http://www.visibletechnologies.com/products.html |
| Vitrue |
http://vitrue.com/smi/ |
| Vocus PR |
http://www.vocus.com/content/social-media.asp |
| Voxtrot |
http://www.crimsonhexagon.com/product/ |
| Wave Metrix |
http://www.wavemetrix.com/content/methodology |
| Web Clipping |
http://www.webclipping.com/ |
| Webdig |
http://www.woollabs.com/Webdig.html |
| WebTrends |
http://www.webtrends.com/Products/SocialMeasurement |
| White Noise |
http://www.herdthenoise.com |
| Whitevector |
http://www.whitevector.com |
| Who’s Talkin |
http://www.whostalkin.com/ |
| Woopra |
http://www.woopra.com/ |
| Workstreamer |
http://www.workstreamer.com/social/ |
| Xinu |
http://xinureturns.com/ |
| YackTrack |
http://yacktrack.com |
| Yahoo |
http://developer.yahoo.com/social/rest_api_guide/web-services-intro.html |
| Zeta |
http://zetainteractive.com/what_we_do/zeta_buzz.aspx |
Hi Michael,
Thanks for including our solution Brandchats!
Best regards,
Maxime.
Our product is pretty new and we serve SMBs, especially restaurants and hotels. Take a look at Social Media Monitoring Tool InfoGlutton, http://www.infoglutton.com
David
Hey Michael,
Thanks for being an upstanding guy and giving me credit for compiling. Lots of people have scraped the site and posted it exactly and said it is theirs. Uncool, but that’s life. I have some new downloads with new info on these tools that I’m working on. Keep stopping by and let me know if there’s anything I can do to help you and your work.
TJ
http://www.salesrescueteam.com Improving Your Website Traffic and Sales!
Thanks for including ThoughtBuzz in the list Michael.
Michael,
Thanks for including Infegy’s SocialRadar. Please let me know if you would like to check out our solution first hand.
Best,
Brooks
Has anyone broken this down into categories.
Any recommendations, for managing Social Media Metrics for a SME???
It’s such a big list, I don’t want to miss out on any gems.
Cheers,
Allan
Thanks for the list.
You may want to consider adding arkovi.com for both monotoring and archiving/compliance.
Thanks,
Dan
GREAT list — but if you need to know a lot more ABOUT the apps and how they compare to one another, may I invite you to check out in depth reviews, ratings, use cases and more for both Brand Tracking & Analytics on oneforty…?
http://oneforty.com/category/Brand%20Tracking
http://oneforty.com/category/Analytics
Let us know how these help, and if we’re missing your favorite, just add it!
Warmly,
Laura @Pistachio Fitton
CEO/Founder, oneforty.com
Thanks for the list! You should also at EvoApp to your list.
EvoApp is a centralized portal that does volumetric and sentiment analysis for all forms of communications including, but not limited to, emails, phone calls and social media posts such as twitter, blogs, social feeds etc. You can use the social media module to look at before and after marketing campaigns and do competitive analysis, etc.
You can use the direct communications module which archives and rates the polarity (positive to neutral to negative) of your customer’s communications to the company by tying into the email, phone, etc. This module I.D.’s problematic discussions quickly and allows you to pre-emptively rectify customer issues. EvoApp in a nutshell: an interactive, integrated communications hub for visualizing, analyzing and interacting with the entire communications heartbeat of an enterprise.
Let me know if you have any questions or comments!
I’ve tried many sentiment analysis tools. They don’t work because programmers (who usually aren’t exactly socially adept) can’t program machines to understand human emotion.